Cinnabon issued a statement over the weekend on what they described as “disturbing video” of a Wisconsin employee shouting racist slurs at customers in a suburb of Green Bay.
According to a social media post, a woman said she and her husband were at the Cinnabon Friday in Ashwaubenon, Wisconsin, when they encountered an employee who they recorded calling them the n-word and other racist remarks.
The video does not show how the encounter began, but the woman who posted the footage said she had asked the employee if their caramel was running low and the employee responded with remarks about her hijab, calling it a “witch craft bandana.” That’s when the woman said she began recording.
“I am a racist,” the employee can be heard saying in the video, while also using slurs and profanity, at one point threatening to throw water on them.
In an online fundraiser, the pair are described as a “black Somali Muslim couple.”
“I am traumatized and afraid to be outside now…. the racism is getting out of hand nowadays,” the woman wrote in her video’s caption.
In response to footage on social media, Cinnabon said the employee, who they did not identify, had been fired.
“We’ve seen the disturbing video from the Cinnabon bakery in Ashwaubenon, WI, and we do not condone this behavior. The former employee was immediately terminated by the franchise owner,” the statement read. “Their actions do not reflect our values or the welcoming experience every guest deserves.”
Separate fundraisers were also set up claiming to benefit the employee in the video, which showed more than $100,000 raised as of Monday.
Neither the couple nor the employee have responded to NBC News’ requests for comment.
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